Space IT Ops Engineer — Launch Site Support

STOKE; Florida; On-site; USD 89,000 - 134,000; Full time

Benefits offered by this job

Equity in stock options

Comprehensive benefits (medical,Dental

Vision

Company-paid life and disability

401(k) with employer match

Paid Time Off

11 holidays

Parental leave

On-site gym or wellness stipend

Dog-friendly offices

Job summary

Stoke Space is seeking an IT Operations Engineer to support the Launch Complex and Launch Control Center at Cape Canaveral Space Force Station. You will troubleshoot and maintain Windows and macOS workstations, printers, AV systems, and network connectivity to keep critical systems running for mission operations.

Join a mission-driven, fast-paced startup and help ensure reliable IT infrastructure for a first launch, with opportunities to grow in a hands-on role across engineering and operations.

Qualifications

• Associate degree or higher in IT or equivalent hands-on experience.
• 4+ years in IT support, desktop engineering, systems support, or technical operations.
• Strong knowledge of Windows and macOS and network fundamentals.
• Experience supporting printers, AV systems, and shared workplace tech.

Responsibilities

• Support and maintain computers, phones, printers, peripherals, and IT systems across locations.
• Serve as primary IT contact for personnel at the launch site, delivering responsive support.
• Diagnose and resolve hardware, software, connectivity, and access issues across Windows/macOS.
• Troubleshoot user environments, including performance, device config, and security tooling.
• Set up workstations, accounts, devices, and resources for new hires and visitors.
• Ensure IT systems and devices are functional for ongoing launch operations.
• Configure and maintain AV and video conferencing systems for meetings and operations.
• Assist with network troubleshooting (DNS, DHCP, VLANs, wireless).
• Install/terminate IT cabling and support infrastructure builds.
• Support IT projects, migrations, upgrades, and site builds.
• Provide technical assistance to engineering, avionics, and operations teams.
• Maintain inventory, asset records, and documentation; escalate as needed.
• Deliver high levels of end-user service and ownership through resolution.

Skills

Windows OS

macOS

IT support

Networking

Education

Associate’s degree or higher in IT related field

Tools

Microsoft 365

Slack

Confluence

Endpoint management

IT asset management

Job description

Stoke Space is seeking an IT Operations Engineer to support the Launch Complex and Launch Control Center at Cape Canaveral Space Force Station. You will troubleshoot and maintain Windows and macOS workstations, printers, AV systems, and network connectivity to keep critical systems running for mission operations.

Join a mission-driven, fast-paced startup and help ensure reliable IT infrastructure for a first launch, with opportunities to grow in a hands-on role across engineering and operations.