Spa & Wellness Experience Coordinator

XWELL, Inc.; Salt Lake City (UT); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Competitive hourly wage

Employee discounts on products and 0r8

Job summary

XWELL, Inc. seeks an Experience Coordinator to welcome guests, customize spa services, and coordinate with spa staff for smooth service delivery. You will manage appointments, promote offerings, and ensure a premium guest experience at the spa reception.

The role requires flexible hours, strong customer service, and the ability to work calmly in a fast-paced environment while adhering to hygiene and safety standards. Training provided.

Qualifications

• Willingness to work flexible hours including nights, weekends, holidays.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Proficient in using computer systems and booking software.
• Ability to remain calm and composed in demanding environments.

Responsibilities

• Greet guests with a warm and welcoming demeanor.
• Engage with guests to understand preferences and tailor spa services.
• Act as a liaison between spa staff and guests to ensure smooth communication.
• Maintain a professional and ethical approach in all interactions.

Skills

Interpersonal skills

Customer service

Organizational skills

Communication

Tech savvy

Education

Hospitality certification

Tools

Booking software

CRM systems

Job description

XWELL, Inc. seeks an Experience Coordinator to welcome guests, customize spa services, and coordinate with spa staff for smooth service delivery. You will manage appointments, promote offerings, and ensure a premium guest experience at the spa reception.

The role requires flexible hours, strong customer service, and the ability to work calmly in a fast-paced environment while adhering to hygiene and safety standards. Training provided.