Spa Team Lead – Wellness Hospitality & Training

Canyon Ranch Operating, LLC; Spicewood (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Spa access

Health plan after 30 days

25 days of personal and holiday time

Job summary

Canyon Ranch Austin seeks a Spa Attendant onboarding lead to train and develop team members, ensuring exceptional guest experiences across spa facilities. You will deliver hands-on coaching, design development plans, and monitor performance to maintain service standards aligned with Canyon Ranch values.

You will partner with spa leadership to optimize scheduling, boost guest satisfaction, and uphold cleanliness, safety, and operational excellence in a fast-paced wellness environment.

Qualifications

• 1–2 years of experience in hospitality, guest services, spa, wellness, or related customer-focused environment.
• Hold a high school diploma or equivalent and obtain CPR/AED certification within 90 days of employment.
• Demonstrate exceptional communication and interpersonal skills with guests and colleagues.

Responsibilities

• Lead onboarding, training, and ongoing development of Spa Attendants to deliver exceptional guest experiences.
• Coach and mentor colleagues through hands-on training and performance feedback.
• Partner with spa leadership to support daily operations, scheduling, and service standards.
• Maintain visibility in spa facilities and help resolve guest concerns while ensuring safety and cleanliness.

Skills

Hospitality experience

Communication skills

Training coaching

Education

High school diploma

Tools

Microsoft Office

Job description

Canyon Ranch Austin seeks a Spa Attendant onboarding lead to train and develop team members, ensuring exceptional guest experiences across spa facilities. You will deliver hands-on coaching, design development plans, and monitor performance to maintain service standards aligned with Canyon Ranch values.

You will partner with spa leadership to optimize scheduling, boost guest satisfaction, and uphold cleanliness, safety, and operational excellence in a fast-paced wellness environment.