Spa Supervisor: Lead with Love, Elevate Guest Experience

Kalahari Resorts LLC; Sandusky (OH); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Career growth opportunities with promo

401(k) matching

Health, dental & vision coverage

Employee appreciation events

Education assistance programs

Job summary

Kalahari Resorts & Conventions is seeking a Spa Supervisor to exemplify our standards by delivering a fun, friendly, and professional guest experience. You will supervise bookings, coach associates, and oversee daily spa operations to exceed guest expectations.

This role requires 2+ years of supervisory experience in a spa or salon, strong leadership, and the ability to train teams. You’ll manage schedules, inventory, and service quality while upholding our Lead with Love values.

Qualifications

• 2+ years of supervisory experience in a spa or salon.
• Strong guest service skills and professional demeanor.
• Ability to train and coach associates.
• Experience booking and coordinating spa appointments.

Responsibilities

• Oversee daily spa operations and guest bookings.
• Train and coach spa associates to deliver exceptional service.
• Develop associate schedules aligned with forecast and budgets.
• Ensure inventory, cleanliness, and linen control across the spa.

Skills

Spa supervision

Guest service

Schedule coordination

Staff coaching

Job description

Kalahari Resorts & Conventions is seeking a Spa Supervisor to exemplify our standards by delivering a fun, friendly, and professional guest experience. You will supervise bookings, coach associates, and oversee daily spa operations to exceed guest expectations.

This role requires 2+ years of supervisory experience in a spa or salon, strong leadership, and the ability to train teams. You’ll manage schedules, inventory, and service quality while upholding our Lead with Love values.