Spa Supervisor

1-Hotels-5; Miami Beach (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Starwood Hotels is seeking a highly motivated Spa Supervisor to lead daily spa operations at our luxury Miami Beach retreat, ensuring on-time appointments and a serene, world-class guest experience. The role requires a hands-on leader who upholds brand standards and elevates service with attention to detail.

The ideal candidate has at least 1 year of customer service experience, excellent English communication, and a flexible schedule including mornings, weekends, and holidays.

Qualifications

• Minimum 1 year of customer service experience.
• Strong verbal and written English communication.
• Flexible to work mornings, weekends, and holidays.

Responsibilities

• Oversee spa operations to ensure on-time appointments and serene guest experiences.
• Maintain high service standards and respond to guest requests promptly.

Skills

Customer service

English communication

Team player

Job description

Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.Our spa is our guests’ definitive retreat, a place to unwind and recharge and simply be, which means that we do everything and more to ensure that each experience at our spa is sublime. We’re currently searching for a highly motivated Spa Supervisor, who excels at their craft and keen on staying current on spa trends, to provide the kind of service that creates an unforgettable luxury experience for our guests. Equally as important, we’re looking for the kind of unflappable, confident individual who we can consistently rely upon to keep our spa completely serene, from on-time appointments to special requests from our guests, consistently striving to provide a world-class, luxury spa experience. Inside Tip: If you're looking to elevate in a luxury spa setting, there is so much room to grow in this role. About you... Passionate about hospitality, spas and exceptional guest service and a minimum of 1 year customer service. Strong communication skills in both verbal and written in English. Team player, flexible, and detail oriented is required. Is flexible to work morning, weekends, and holidays.About us...As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.