Spa Receptionist

1-Hotels-5; Miami Beach (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Starwood Hotels in Miami Beach is seeking a friendly Spa Receptionist for the Bamford Spa to be the first point of contact for guests and to assist with bookings and product recommendations.

The ideal candidate has 1+ year of customer service experience, strong English communication, and flexibility to mornings, weekends, and holidays to support a luxurious spa experience.

Qualifications

• At least 1 year of customer service experience.
• Strong English communication skills, both verbal and written.
• Flexible to work mornings, weekends, and holidays.

Responsibilities

• Greet spa guests and make a positive first impression.
• Help guests book treatments and select products to meet their needs.
• Maintain a clean, tranquil spa environment and assist in front-desk duties.

Job description

Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.A step in the right direction, and a rare opportunity to be part of a world-class team. The Bamford Spa is a key element of our guest experience, and we are committed to maintaining a pristine, luxury environment. We’re currently searching for an outgoing, inspiring Spa Receptionist whose approachable attitude is surpassed only by pride in maintaining a beautiful space and a luxurious experience to be remembered by our guests. As the Spa Receptionist, you will have the opportunity to make the first impression with each spa guest, you'll assist them in booking treatments and selecting products that match their needs. Inside Tip: If you know the perfect recipe for creating the quintessential environment for rest and relaxation and love your spa products, you may be just who we need. About you... Passionate about hospitality, spas and exceptional guest service and a minimum of 1 year customer service. Strong communication skills in both verbal and written in English. Team player, flexible, and detail oriented is required. Is flexible to work morning, weekends, and holidays.About us...As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.