Spa Receptionist

Starwood Hotels; Miami (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Starwood Hotels invites applications for a Spa Receptionist at Bamford Spa, where you will greet guests, book treatments, and help guests select products to ensure a luxurious experience. You will be the first point of contact and uphold the brand’s standard of exceptional service in a pristine environment.

The ideal candidate has at least 1 year of customer service, strong English communication skills, and a flexible schedule including mornings, weekends, and holidays.

Qualifications

• As the Spa Receptionist, you'll have the opportunity to make the first impression with each spa guest and assist them in booking treatments and selecting products that match their needs.
• Minimum of 1 year of customer service experience.
• Strong communication skills in English, both verbal and written.
• Team player, flexible, and detail oriented; able to work morning, weekends, and holidays.

Responsibilities

• Make a memorable first impression for spa guests at the Bamford Spa.
• Assist guests with booking treatments and selecting products that fit their needs.
• Provide exceptional guest service and support to ensure a luxurious spa experience.

Job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

A step in the right direction, and a rare opportunity to be part of a world-class team. The Bamford Spa is a key element of our guest experience, and we are committed to maintaining a pristine, luxury environment. We’re currently searching for an outgoing, inspiring Spa Receptionist whose approachable attitude is surpassed only by pride in maintaining a beautiful space and a luxurious experience to be remembered by our guests. As the Spa Receptionist, you will have the opportunity to make the first impression with each spa guest, you'll assist them in booking treatments and selecting products that match their needs. Inside Tip: If you know the perfect recipe for creating the quintessential environment for rest and relaxation and love your spa products, you may be just who we need. About you... Passionate about hospitality, spas and exceptional guest service and a minimum of 1 year customer service. Strong communication skills in both verbal and written in English. Team player, flexible, and detail oriented is required. Is flexible to work morning, weekends, and holidays.

About Us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.