Spa Supervisor

1 Hotel South Beach, L.L.C.; South Beach (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Starwood Hotels is seeking a highly motivated Spa Supervisor at our luxury Miami Beach spa to deliver world-class service and maintain serene operations. You will ensure on-time appointments, handle guest requests, and stay current on spa trends to elevate the guest experience.

The role requires at least 1 year in customer service, strong English communication, and a team-oriented, detail-focused mindset. Morning, weekend, and holiday availability is essential to support a seamless, tranquil spa

Qualifications

• Minimum 1 year of customer service experience.
• Strong verbal and written English communication.
• Team player, flexible, and detail oriented.

Skills

Customer service

English communication

Team player

Detail oriented

Job description

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Our spa is our guests’ definitive retreat, a place to unwind and recharge and simply be, which means that we do everything and more to ensure that each experience at our spa is sublime. We’re currently searching for a highly motivated Spa Supervisor, who excels at their craft and keen on staying current on spa trends, to provide the kind of service that creates an unforgettable luxury experience for our guests. Equally as important, we’re looking for the kind of unflappable, confident individual who we can consistently rely upon to keep our spa completely serene, from on‑time appointments to special requests from our guests, consistently striving to provide a world‑class, luxury spa experience. Inside Tip: If you're looking to elevate in a luxury spa setting, there is so much room to grow in this role.

About you...

Passionate about hospitality, spas and exceptional guest service and a minimum of 1 year customer service. Strong communication skills in both verbal and written in English. Team player, flexible, and detail oriented is required. Is flexible to work morning, weekends, and holidays.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations. Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy—and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences. We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now.