Spa Sales & Operations Leader | Flexible Hours & Bonuses

Massage Envy; Tampa (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid time off (full-time)

Referral bonus program

Employee Assistance Program

Flexible schedule

Product and service training

Free massage or skincare service each月

Discounted products

Job summary

Massage Envy Carrollwood in Tampa seeks a Spa Manager for Sales & Operations to lead daily spa operations, drive memberships and retail sales, and coach a team of service professionals. The role emphasizes building a strong culture, providing ongoing training, and maintaining a safe, therapeutic environment.

The ideal candidate has management or sales experience in a personal service setting; massage industry experience is a plus but not required.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a Massage industry experience is a PLUS but not required.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work, and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Skills

Management experience

Sales experience

Leadership

Coaching

Job description

Massage Envy Carrollwood in Tampa seeks a Spa Manager for Sales & Operations to lead daily spa operations, drive memberships and retail sales, and coach a team of service professionals. The role emphasizes building a strong culture, providing ongoing training, and maintaining a safe, therapeutic environment.

The ideal candidate has management or sales experience in a personal service setting; massage industry experience is a plus but not required.