Clinic Experience Lead - Wellness & Scheduling

JEM Wellness Brands; Tampa (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance (full-time)

Vision insurance

Dental insurance

Disability insurance (short-term)

Disability insurance (long-term)

Life insurance

401(k) retirement plan after 6 months

Paid Time Off

Pet insurance discount

Flexible schedule

Training program

Employee Assistance Program

Product discount

Career advancement

Job summary

Massage Envy Tampa is hiring a friendly team member to deliver outstanding customer service, educate guests on Total Body Care, and help grow the member base.

As part of our team, you will greet clients, schedule services, answer calls and emails, process payments, and support daily clinic flow. Training is provided, with competitive pay, benefits for full-time staff, and a flexible schedule designed for work/life balance.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent; retail or sales experience preferred.
• Excellent math and computer skills; able to multitask.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on the Massage Envy Wellness Program and promote services.
• Greet clients, schedule services, answer calls and emails, and manage inquiries.

Skills

Customer service

People skills

Multitasking

Math skills

Computer skills

Education

High school diploma or equivalent

Job description

Massage Envy Tampa is hiring a friendly team member to deliver outstanding customer service, educate guests on Total Body Care, and help grow the member base.

As part of our team, you will greet clients, schedule services, answer calls and emails, process payments, and support daily clinic flow. Training is provided, with competitive pay, benefits for full-time staff, and a flexible schedule designed for work/life balance.