General Manager-Sales & Operations

Massage Envy; Tampa (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid time off (full-time)

Referral bonus program

Employee Assistance Program

Flexible schedule

Product and service training

Free massage or skincare service each月

Discounted products

Job summary

Massage Envy Carrollwood in Tampa seeks a Spa Manager for Sales & Operations to lead daily spa operations, drive memberships and retail sales, and coach a team of service professionals. The role emphasizes building a strong culture, providing ongoing training, and maintaining a safe, therapeutic environment.

The ideal candidate has management or sales experience in a personal service setting; massage industry experience is a plus but not required.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a Massage industry experience is a PLUS but not required.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work, and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Skills

Management experience

Sales experience

Leadership

Coaching

Job description

10905 N. Dale Mabry Hwy., Tampa, FL 33618 Massage Envy - Giselle Collazo

TITLE: Spa Manager - Sales & Operations: Full-Time + Part-Time

Be Empowered to Lead the Way to Wellness

At the Massage Envy Carrollwood franchise, we encourage you to be your best while you

inspire a team of caring professionals to help others feel their best.

• Competitive base pay of $50,000 to $60,000 plus bonuses.

employees

• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare, or stretch service each month
• Discounted products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a

Massage industry experience is a PLUS but not required

• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work, and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

Are you ready to lead the charge to help people feel their best? Are you looking to take your

career to the next level? Join our team and be empowered to build your skills, embrace your

purpose, and grow your career.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated

franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage

Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions

posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.