Spa Sales Manager

WellBiz Brands, Inc.; Hilliard (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive base salary

Free monthly massage

Travel reimbursement

Career advancement

Vacation benefits

Fun & professional environment

Health, vision & dental options

Telemedicine

401(k)

Company shares

Job summary

Elements Massage – Hilliard is seeking a Sales Manager to lead a busy studio team in promoting therapeutic massage services and memberships. You will oversee daily sales activities, bookings, and guest experience, while coaching staff and collaborating with the Columbus management team to ensure top-notch service.

The successful candidate will have strong sales leadership, customer service excellence, and scheduling/coordination capabilities for a multi-location environment.

Qualifications

• Experience in sales management in a spa/salon-like setting.
• Proven ability to grow studio sales through networking and cross-selling.
• Track record of delivering exceptional customer service and hitting sales targets.
• Experience hiring or developing staff preferred; team-oriented leadership style.
• Basic familiarity with cash handling and performance reporting.
• Willingness to travel across Columbus/Dayton and work nights/weekends.

Responsibilities

• Oversee day-to-day selling of massage services and memberships.
• Coach and support a team of sales associates.
• Maintain a clean, welcoming studio atmosphere for a flawless guest experience.
• Collaborate with the Columbus management team to ensure superb customer experience.

Skills

Sales leadership

Client relationships

Sales goals achievement

Staff coaching

Analytical skills

Cash handling

Travel flexibility

Excellent communication

Job description

Are you a sales professional interested in showcasing your skills and positive energy in an environment that strives to enhance health and wellness in all it's clients? Are you interested in leading a sales team to new heights while providing an exceptional client experience? Are you a believer in the health benefits of massage?

Elements Massage in Hilliard, Ohio is looking for a leader who is hands‑on, bright, and outgoing, to join our team as a Sales Manager for our Hilliard location. Responsibilities include overseeing the day‑to‑day management of selling therapeutic massage services and memberships to our wellness program, booking appointments, providing management and coaching support to a team of sales associates, and maintaining our clean, inviting studio atmosphere to ensure a flawless guest experience. This individual will also work closely with the other members of the Columbus management team to ensure a superb customer experience and cultivate a cohesive team environment. This position requires successful multi‑tasking in a busy environment.

A successful candidate will have

• Sales Management experience, preferably in a massage studio, or salon/spa environment.
• Ability to increase studio sales through networking and cross‑selling of services.
• Track record of providing exceptional customer service and achieving sales goals.
• Previous experience hiring and/or developing staff preferred. Must have a team‑oriented philosophy and leadership style.
• Basic familiarity with business financials, cash reconciliation and performance reporting
• Strong analytical ability and aptitude for learning.
• Comfort level with basic software packages.
• Transportation throughout the Columbus and Dayton area to attend meetings, events, and expos as needed. Must be willing to work at any of the Hilliard, Easton, or Dublin locations as needed.
• Ability to work nights and weekends.
• Excellent communication and presentation skills.
• Desire to pursue management opportunities within the system.

In return, we will provide

• Competitive base salary ($18-22/hr) with performance‑based incentives
• Free monthly massage
• Travel reimbursement
• Career advancement opportunities
• Vacation benefits
• A fun and professional environment
• Optional health, vision, and dental insurances and Colonial Life options available
• Free telemedicine
• 401 K
• Company shares!

Elements Massage is a smoke‑free work environment. This studio is an Equal Opportunity Employer.

©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.