Multi-Location Spa Sales Lead — Columbus Membership Growth

Elements Massage of Dayton & Columbus; Columbus (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Monthly Shift Lead Bonus

Sales Commission Opportunities

Job summary

Elements Massage in Columbus, OH is seeking a motivated, sales-driven Floating Sales Lead who can build client relationships, drive membership sales, and support growth across Easton, Hilliard, and Dublin studios.

The role emphasizes on-call coverage, open availability including evenings and weekends, and full-time hours with opportunities for commissions and bonuses. You will oversee operations and contribute to revenue growth.

Qualifications

• Previous sales and/or customer service experience.
• Comfortable discussing products, services, and memberships with clients.
• Proven ability to meet performance goals and conversion metrics.
• Open availability, including evenings and weekends.
• Willingness to work extended shifts and overtime when needed.
• Ability to adapt quickly to different teams and studio environments.
• Reliable transportation and willingness to travel between Columbus locations.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Educate clients on wellness membership options and benefits.
• Consistently achieve or exceed a minimum 25% membership conversion rate.
• Generate wellness program enrollments through consultative sales conversations.
• Promote and sell gift cards, retail products, and additional services.
• Contribute directly to studio revenue growth through membership and retail sales.
• Work 30-32 regularly scheduled hours across all three Columbus studios and
• Serve as the primary on-call coverage team member for all locations
• Cover staffing call-offs and scheduling gaps as needed.
• Open and close studios
• Answer phones and schedule appointments, handle payments, check clients in/out
• Monitor operational tracking documents
• Maintain studio cleanliness and presentation standards
• Deliver outstanding customer service to every client

Skills

Sales experience

Customer service

Leadership

Open availability

Travel between locations

Communication

Organization

Problem-solving

Job description

Elements Massage in Columbus, OH is seeking a motivated, sales-driven Floating Sales Lead who can build client relationships, drive membership sales, and support growth across Easton, Hilliard, and Dublin studios.

The role emphasizes on-call coverage, open availability including evenings and weekends, and full-time hours with opportunities for commissions and bonuses. You will oversee operations and contribute to revenue growth.