Spa Concierge & Membership Specialist

Hand & Stone Massage and Facial Spa; Alpharetta (GA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa is hiring Spa Associates in a dynamic environment with flexible schedules and generous bonuses. You will greet guests, answer phones, book appointments, and promote wellness services while maintaining a professional space.

Join a team focused on outstanding guest experiences across many locations. Compensation is hourly with growth opportunities and a supportive work culture in a stable spa setting.

Qualifications

• Excellent customer service skills and work ethic.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.
• Able to work flexible days and hours.

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Skills

Excellent customer service

multitask under pressure

flexible days and hours

Tools

Microsoft Office

Zenoti

Job description

Hand & Stone Massage and Facial Spa is hiring Spa Associates in a dynamic environment with flexible schedules and generous bonuses. You will greet guests, answer phones, book appointments, and promote wellness services while maintaining a professional space.

Join a team focused on outstanding guest experiences across many locations. Compensation is hourly with growth opportunities and a supportive work culture in a stable spa setting.