Spa Sales & Guest Experience Associate — Flexible Hours
Hand & Stone Franchise Corp
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Benefits offered by this job
Job summary
Hand & Stone Franchise Corp is seeking a Spa Associate to deliver outstanding guest experiences in a dynamic spa setting. You will welcome guests, handle check-ins, book appointments, and promote massage therapy benefits while maintaining a clean, professional environment.
The role offers training, performance bonuses, and employee discounts with competitive compensation and growth opportunities. Flexible schedules and a stable team make Hand and Stone a leading spa brand.
Qualifications
- Excellent customer service skills and work ethic.
- Knowledge of Microsoft Office applications (will train on Zenoti) and basic accounting principles.
- Able to work flexible days and hours.
- Ability to handle stressful situations professionally and multitask with ease while focusing on the guest.
Responsibilities
- Provide excellent customer service to members/guests
- Welcome and greet members/guests upon arrival
- Answer phones, book appointments, sell memberships, gift cards and upgrades
- Follow proper filing procedures/file maintenance
- Promote health/wellness benefits of massage therapy
- Maintain a professional and clean work environment & appearance
- Positive, energetic attitude
- Team player
- Perform various other duties as assigned
Skills
Tools
Job description
Hand & Stone Franchise Corp is seeking a Spa Associate to deliver outstanding guest experiences in a dynamic spa setting. You will welcome guests, handle check-ins, book appointments, and promote massage therapy benefits while maintaining a clean, professional environment.
The role offers training, performance bonuses, and employee discounts with competitive compensation and growth opportunities. Flexible schedules and a stable team make Hand and Stone a leading spa brand.
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