Spa Sales & Guest Experience Associate

Hand & Stone - 19356 Detroit Rd - Rocky River, OH; Rocky River (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Contests

Career advancement

Ongoing training

Flexible hours

Positive environment

Employee discounts

Job summary

Hand & Stone Massage and Facial Spa in Rocky River, OH is seeking a Spa Associate to ensure that every guest's experience is outstanding. You will be a key link in presenting our services and achieving membership sales goals.

We offer flexible shifts to fit your lifestyle, with full-time or part-time options. Training is provided to learn the menu, develop strong customer service, and promote promotions in a positive, professional environment with employee discounts.

Qualifications

• High school diploma or equivalent required.
• Must be 18 years or older.
• Excellent organizational skills and attention to detail.
• Strong ability to work in a team and independently.

Responsibilities

• Meet membership sales goals.
• Know the full menu of services after training.
• Provide excellent customer service to members and guests.
• Schedule appointments and answer phones.
• Maintain spa cleanliness.
• Communicate promotions and service options to clients.
• Be flexible with hours.
• Bring a positive and energetic attitude.

Skills

Customer service

Sales

Communication

Detail oriented

Team player

Education

High school diploma or equivalent

Job description

Hand & Stone Massage and Facial Spa in Rocky River, OH is seeking a Spa Associate to ensure that every guest's experience is outstanding. You will be a key link in presenting our services and achieving membership sales goals.

We offer flexible shifts to fit your lifestyle, with full-time or part-time options. Training is provided to learn the menu, develop strong customer service, and promote promotions in a positive, professional environment with employee discounts.