Spa & Sales Coordinator

Hydrate IV Bar; Madison (WI); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Pooled tips

Performance incentives

Job summary

Hydrate IV Bar Madison is seeking a energetic Spa & Sales Coordinator to create an exceptional client experience while contributing to business growth. You will work with our clinical team to help clients understand their options and feel confident in their Hydrate experience.

This is a client-facing hospitality and sales role focused on building relationships and achieving measurable goals, with weekday and weekend shifts and potential incentives.

Qualifications

• Experience in sales, hospitality, or client-facing roles.
• Ability to guide clients through services and memberships.
• Excellent communication and relationship-building skills.
• Strong organizational skills and reliability.

Responsibilities

• Welcome clients and provide a polished experience at every visit.
• Guide clients through services, memberships, and packages.
• Assist with scheduling, check-in, checkout, and payment processing.
• Follow up with prospective and existing clients.
• Maintain accurate client records and perform administrative tasks.
• Assist with opening, closing, restocking, and spa organization.
• Support community partnerships and off-site events.
• Collaborate with the clinical team to support client needs.

Skills

Customer service

Sales experience

Communication

Organizational skills

Tools

POS systems

Job description

Spa & Sales Coordinator

Hydrate IV Bar Madison

Part-time | Approximately 20 to 30 hours per week

$15 to $17 per hour, plus performance incentives and pooled tips

Hydrate IV Bar Madison is seeking an energetic Spa & Sales Coordinator who can create an exceptional client experience while contributing directly to business growth.

This is a client-facing hospitality and sales position for someone who enjoys building relationships and working toward measurable goals. You will work alongside our clinical team to help clients understand their options and feel confident in their experience with Hydrate.

What You Will Do

• Welcome clients and provide a polished experience throughout every visit
• Guide clients through available services, memberships, and packages
• Support scheduling, check-in, checkout, and payment processing
• Follow up with prospective and existing clients
• Help clients stay engaged and make the most of their Hydrate experience
• Maintain accurate client records and complete assigned administrative tasks
• Assist with opening, closing, restocking, and general spa organization
• Support occasional community partnerships and off-site mobile events
• Work collaboratively with the clinical team to support client needs

What Success Looks Like

Success in this role means developing strong client relationships and producing consistent sales results while supporting reliable daily operations. Team members receive clear expectations, regular coaching, and opportunities to increase their earnings through performance.

Who Will Thrive Here

You may be a strong fit if you:

• Enjoy connecting with people and creating memorable client experiences
• Are comfortable discussing pricing and asking for a purchasing decision
• Feel motivated by goals and performance-based compensation
• Take initiative without needing constant direction
• Respond well to coaching and accountability
• Communicate professionally in person, by phone, through text, and over email
• Stay organized while balancing client needs and administrative work
• Bring dependable, positive energy to every shift
• Have an interest in wellness and a willingness to learn

Experience in sales, hospitality, fitness, wellness, retail, or another client-facing environment is preferred. Previous spa or medical experience is helpful but is not required.

Schedule and Availability

This is a part-time position with weekday and weekend shifts. Regular weekend availability is required. Occasional mobile events may take place outside standard spa hours.

Specific scheduling needs will be discussed during the interview process.

Compensation

• $15 to $17 per hour based on relevant experience and availability
• Uncapped performance incentives
• Pooled tips from eligible shifts
• Opportunities for increased responsibility and earning potential based on results

Complete incentive-plan details will be reviewed during the interview process and provided in writing before employment begins.

Hydrate IV Bar Madison is an equal opportunity employer. Employment decisions are based on qualifications, performance, business needs, and availability.