PartTime Front DeskClient Experience Associate

Integrity Wellness LLC; St. Louis (MO); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

401(k)

Employee discounts

Flexible schedule

Job summary

LIVE Hydration Spa is seeking a friendly, dependable Front Desk / Client Experience Associate on a part-time basis in St. Louis. You will greet clients, schedule and manage check-in/out, and be the first point of contact for questions.

You will learn our wellness services and confidently explain options to clients, helping them choose services and memberships while supporting enrollment and retention in a fast-paced spa environment.

Qualifications

• Must be friendly, client-focused, and able to communicate clearly.
• Ability to explain wellness services and options to clients.

Responsibilities

• Greet clients and create a welcoming first impression.
• Schedule appointments and manage check-in/check-out.
• Answer calls, texts, and client questions.
• Learn wellness services and explain options confidently.
• Help clients select services and memberships.
• Educate about IV therapy, injections, PEMF, red light therapy, peptides.
• Support membership enrollment and client retention.
• Keep front desk and spa tidy and organized.

Skills

Customer service

Communication

Multitasking

Dependability

Sales ability

Job description

Benefits:

• 401(k)
• Employee discounts
• Flexible schedule

LIVE Hydration Spa is looking for an outgoing, dependable, and client-focused Front Desk / Client Experience Associate to join our team.

Our front desk team plays an important role in creating the experience our clients have from the moment they walk through the door. We're looking for someone who genuinely enjoys people, communicates well, takes initiative, and can help clients feel comfortable and cared for.

This is a part-time position. We are currently looking for someone who is available Tuesday and Thursday afternoons, along with some weekend shifts. Please make sure this availability works for you before applying.

What You'll Do

• Welcome clients and create a friendly, positive first impression
• Schedule appointments and manage client check-in and checkout
• Answer phone calls, texts, and client questions
• Learn our wellness services and confidently explain options to clients
• Help clients identify services and memberships that fit their goals
• Educate clients about IV therapy, injections, PEMF, red light therapy, peptides, and other wellness services
• Support membership enrollment and client retention
• Keep the front desk and spa clean, organized, and ready for clients
• Assist nurses and other team members as needed
• Follow up with clients and help ensure questions are answered
• Take ownership of problems and help find solutions rather than simply passing them along

Who We're Looking For

• Has a warm, outgoing personality and enjoys talking with people
• Provides excellent customer service
• Is comfortable recommending and selling services without being pushy
• Is dependable and shows up ready to work
• Communicates clearly and professionally
• Can multitask in a busy environment
• Pays attention to details and follows through
• Is comfortable learning about health, wellness, and our services
• Works well as part of a small team
• Looks for ways to help without always needing to be asked
• Previous front desk, hospitality, retail, spa, fitness, or sales experience is a plus, but we're willing to train the right person.

Why LIVE Hydration Spa?

We're a locally owned wellness spa focused on helping people feel better and take a more proactive approach to their health. We offer IV therapy, vitamin injections, hormone optimization, peptides, PEMF, red light therapy, hyperbaric oxygen therapy, and other wellness services.

We're a small team, which means every person matters. We want someone who wants to contribute, learn, build relationships with our clients, and help us continue growing.