Spa Sales Associate

Hand & Stone Franchise Corp; Michigan; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spa in Commerce Township, MI is seeking a friendly Spa Sales Associate to join our front desk team. This role blends customer service, sales, scheduling, and helping keep the spa running smoothly.

You’ll greet clients, answer phones, schedule appointments, educate guests on memberships and promotions, and work toward monthly sales goals. A flexible schedule and prior spa or customer service experience are a plus.

Qualifications

• Friendly, confident with clients and able to communicate well.
• Sales-minded and motivated by goals, commissions and contests.
• Flexible availability for morning and evening shifts including weekends.
• Organized with strong attention to detail.
• Reliable, able to work independently and as part of a team.
• Willing to learn and take constructive feedback.

Responsibilities

• Greeting clients and creating a welcoming experience from entry.
• Answering phones, scheduling appointments, and assisting with questions.
• Educating guests on membership programs, services, upgrades and promotions.
• Working toward monthly membership and seasonal gift card sales goals.
• Building relationships with members and nurturing long-term clients.
• Keeping front desk and spa clean, organized, and running smoothly.
• Jumping in and helping the team wherever needed.

Skills

Sales

Customer service

Scheduling

Team player

Flexible schedule

Education

High school diploma or equivalent

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

Hand & Stone Massage and Facial Spa in Commerce Township, MI is looking for a friendly, motivated Spa Sales Associate to join our front desk team!

If you're outgoing, organized, love talking to people, and enjoy a fast-paced environment, you may be a great fit for us. This role is a mix of customer service, sales, scheduling, and helping keep the spa running smoothly each day.

We're looking for someone with a flexible schedule who can help where needed, including a mix of morning and evening shifts as well as weekends. Previous experience in a spa, salon, wellness environment, front desk role, or membership sales is highly encouraged!

What You'll Be Doing

• Greeting clients and creating a welcoming experience from the moment they walk in
• Answering phones, scheduling appointments, and assisting with client questions
• Educating guests on our membership program, services, upgrades, and current promotions
• Working toward monthly membership and seasonal gift card sales goals
• Building relationships with members and helping create long‑term clients
• Keeping the front desk and spa clean, organized, and running smoothly
• Jumping in and helping the team wherever needed

What We're Looking For

• Friendly, confident, and comfortable talking with clients
• Sales-minded and motivated by goals, commissions, and contests
• Flexible availability with the ability to work both morning and evening shifts
• Organized with strong attention to detail
• Reliable and able to work independently
• A team player who is willing to learn
• Able to take constructive feedback, apply it, and continue improving
• Previous spa, salon, membership sales, or customer service experience is a big plus
• Must be 18+ with a high school diploma or equivalent

Why You'll Like Working Here

• Hourly pay + commission opportunities
• Sales contests, incentives, and bonuses
• Flexible scheduling
• Ongoing training and coaching
• Opportunities for advancement based on performance
• Employee discounts on products, services, and gift cards
• A professional environment where we work hard, support each other, and still have fun

You don't need to know everything about the spa industry on day one — we can teach you that. We're looking for someone who brings a great attitude, strong work ethic, willingness to learn, and the ability to connect with people.

If you have previous spa or membership sales experience, we'd especially love to hear from you.