Spa Sales Associate

Hand & Stone Massage and Facial Spa; Saginaw (MI); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Discounted childcare

Professional development training

Flexible shifts

Employee discounts

Job summary

A nationally recognized spa in Saginaw, MI, is seeking a Spa Sales Associate passionate about customer service and wellness. In this role, you will welcome clients, support membership sales, and assist with scheduling and guest communications. Ideal candidates are friendly with strong customer service skills and the ability to multitask. Join a supportive environment that offers training for career growth and a focus on work/life balance, including discounts for childcare and personal care.

Qualifications

• Strong customer service or sales experience preferred.
• Friendly, professional communication skills.
• Ability to multitask in a fast-paced environment.
• Comfortable discussing membership options and service recommendations.
• Enthusiastic, reliable, and team-oriented.

Responsibilities

• Meet or exceed membership sales and service upgrade goals.
• Provide exceptional customer service to all members and guests.
• Assist with scheduling, service recommendations, and guest communication.
• Communicate promotions, service options, and membership benefits
• Answer phones, book appointments, and manage guest check-in/check-out
• Support spa cleanliness and organization standards
• Assist with administrative duties and additional tasks as needed

Skills

Customer service

Sales experience

Friendly communication

Multitasking

Team-oriented

Job description

Now Hiring: Spa Sales Associate

• Compensation: -
• Location: Saginaw, MI

Join Hand & Stone — A National Leader in Wellness, Massage, and Skincare

Hand & Stone Massage and Facial Spa is seeking enthusiastic Spa Sales Associates who are passionate about customer service, hospitality, and helping clients feel their best. As the first point of contact for guests, our Spa Associates create memorable experiences and support the success of our membership‑based wellness model.

If you’re looking for a rewarding spa associate job in a positive, growth‑focused environment, we’d love to meet you.

Why You’ll Love Working at Hand & Stone

• Opportunity: This role is more than just answering the phone. Boost your paycheck with our stress‑free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well‑being are our top priorities.
• Convenience: We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth: Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
• Family Focused: Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. (LifeMart program benefits available in spas who partner with ADP)

Role Overview: Spa Sales Associate

As a Spa Sales Associate, you serve as the host of the spa—welcoming clients, supporting membership sales, and helping create a five‑star guest experience. You will assist with scheduling, service recommendations, spa operations, and guest communication.

Key Responsibilities

• Meet or exceed membership sales and service upgrade goals
• Provide exceptional customer service to all members and guests
• Maintain an in-depth knowledge of spa services, massage modalities, and facial treatments
• Communicate promotions, service options, and membership benefitsAnswer phones, book appointments, and manage guest check‑in/check‑out
• Support spa cleanliness and organization standards
• Assist with administrative duties and additional tasks as needed

Requirements

• Strong customer service or sales experience preferred
• Friendly, professional communication skills
• Ability to multitask in a fast‑paced environment
• Comfortable discussing membership options and service recommendations
• Enthusiastic, reliable, and team‑oriented

Important Note

By applying, you acknowledge that you are seeking employment with an independently owned and operated Hand & Stone franchise location. Each franchisee is solely responsible for all hiring decisions, compensation, benefits, and employment practices. Please direct all employment‑related questions to the local Hand & Stone franchisee.