Spa Sales and Guest Service Associate

Hand & Stone Franchise Corp; Cedar Hill (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Hourly pay + commission + bonus opportunities

Flexible scheduling

Supportive team environment

Paid training

Employee discounts on services and products

Job summary

Hand & Stone Franchise Corp in Cedar Hill, Texas is seeking a Spa Sales Associate who will be the first and last impression for every guest. This role is ideal for someone who enjoys working with people in a fast-paced environment and has the opportunity to earn bonuses through outstanding customer service and sales.

The ideal candidate is friendly, dependable, and motivated, comfortable with a mix of shifts including mornings, evenings, and weekends. The position offers an hourly wage plus commission and bonuses, along with paid training and growth opportunities.

Qualifications

• Customer service, retail, restaurant, salon, or front desk experience preferred.
• Positive attitude and strong people skills.
• Comfortable talking with guests and making recommendations.
• Reliable, punctual, and team-oriented.

Responsibilities

• Greet clients and create a warm, professional experience.
• Answer phones and help guests book appointments.
• Educate clients on memberships, services, and promotions.
• Recommend services and upgrades based on client needs.
• Help maintain a clean, organized, and calm spa environment.
• Assist with outreach, follow-ups, and client communication.

Skills

Customer service experience

Positive attitude

Strong people skills

Sales experience

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

At Hand & Stone Massage and Facial Spa, our goal is simple — to make every visit the best hour of our client’s month. Our Spa Sales Associates are the first and last impression for every guest, and play a key role in creating a welcoming, positive, and professional environment.

This role is perfect for someone who enjoys working with people, thrives in a fast-paced setting, and likes the opportunity to earn bonuses through great customer service and sales.

We are looking for someone friendly, dependable, and motivated who wants to grow with a strong and supportive team.

What You’ll Do as a Spa Sales Associate

• Greet clients and create a warm, professional experience
• Answer phones and help guests book appointments
• Educate clients on memberships, services, and promotions
• Recommend services and upgrades based on client needs
• Help maintain a clean, organized, and calm spa environment
• Work as part of a team to reach spa goals
• Assist with outreach, follow-ups, and client communication

This position includes the opportunity to earn commission and bonuses through membership sales and guest retention.

What We’re Looking For in a Spa Sales Associate

• Customer service, retail, restaurant, salon, or front desk experience preferred
• Positive attitude and strong people skills
• Comfortable talking with guests and making recommendations
• Reliable, punctual, and team-oriented
• Willing to work a mix of morning, evening, and weekend shifts
• Sales experience is a plus, but we will train the right person

What We Offer for a Spa Sales Associate

• Hourly pay + commission + bonus opportunities
• Flexible scheduling with morning, mid, and evening shifts
• Supportive team environment
• Paid training
• Growth opportunities into Lead Spa Associate and Management roles
• Employee discounts on services and products

Most Spa Associates earn more with commission and bonuses.

Work Location: In person