Flexible Spa Front Desk & Membership Sales Pro

Hand & Stone Franchise Corp; Michigan; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spa in Commerce Township, MI is seeking a friendly Spa Sales Associate to join our front desk team. This role blends customer service, sales, scheduling, and helping keep the spa running smoothly.

You’ll greet clients, answer phones, schedule appointments, educate guests on memberships and promotions, and work toward monthly sales goals. A flexible schedule and prior spa or customer service experience are a plus.

Qualifications

• Friendly, confident with clients and able to communicate well.
• Sales-minded and motivated by goals, commissions and contests.
• Flexible availability for morning and evening shifts including weekends.
• Organized with strong attention to detail.
• Reliable, able to work independently and as part of a team.
• Willing to learn and take constructive feedback.

Responsibilities

• Greeting clients and creating a welcoming experience from entry.
• Answering phones, scheduling appointments, and assisting with questions.
• Educating guests on membership programs, services, upgrades and promotions.
• Working toward monthly membership and seasonal gift card sales goals.
• Building relationships with members and nurturing long-term clients.
• Keeping front desk and spa clean, organized, and running smoothly.
• Jumping in and helping the team wherever needed.

Skills

Sales

Customer service

Scheduling

Team player

Flexible schedule

Education

High school diploma or equivalent

Job description

Hand & Stone Massage and Facial Spa in Commerce Township, MI is seeking a friendly Spa Sales Associate to join our front desk team. This role blends customer service, sales, scheduling, and helping keep the spa running smoothly.

You’ll greet clients, answer phones, schedule appointments, educate guests on memberships and promotions, and work toward monthly sales goals. A flexible schedule and prior spa or customer service experience are a plus.