Spa Sales Associate

Hand & Stone Massage and Facial Spa; Commerce (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Hourly pay plus commission

Training & development

Opportunities for advancement

Employee discounts

Job summary

Hand & Stone Massage and Facial Spa in Commerce Township, MI is seeking a friendly Spa Sales Associate to join our front desk team. This role blends customer service, sales, scheduling, and daily operations to keep the spa running smoothly.

We value a flexible schedule with morning/evening shifts and weekends. Previous spa/front desk or membership sales experience is encouraged, and ongoing training is provided to help you grow with the team.

Qualifications

• Friendly, confident and comfortable talking with clients.
• Sales-minded and motivated by goals, commissions, and contests.
• Flexible availability with the ability to work mornings and evenings.

Responsibilities

• Greet clients and create a welcoming experience from the moment they walk in.
• Answer phones, schedule appointments, and answer client questions.
• Educate guests on membership programs, services, upgrades and promotions.
• Assist with monthly membership and gift card sales goals.
• Maintain front desk organization and spa cleanliness.

Skills

Customer service

Sales

Communication

Team player

Education

High school diploma

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

Hand & Stone Massage and Facial Spa in Commerce Township, MI is looking for a friendly, motivated Spa Sales Associate to join our front desk team! If you're outgoing, organized, love talking to people, and enjoy a fast-paced environment, you may be a great fit for us. This role is a mix of customer service, sales, scheduling, and helping keep the spa running smoothly each day.

We're looking for someone with a flexible schedule who can help where needed, including a mix of morning and evening shifts as well as weekends. Previous experience in a spa, salon, wellness environment, front desk role, or membership sales is highly encouraged!

What You'll Be Doing

• Greeting clients and creating a welcoming experience from the moment they walk in
• Answering phones, scheduling appointments, and assisting with client questions
• Educating guests on our membership program, services, upgrades, and current promotions
• Working toward monthly membership and seasonal gift card sales goals
• Building relationships with members and helping create long-term clients
• Keeping the front desk and spa clean, organized, and running smoothly
• Jumping in and helping the team wherever needed

What We're Looking For

• Friendly, confident, and comfortable talking with clients
• Sales-minded and motivated by goals, commissions, and contests
• Flexible availability with the ability to work both morning and evening shifts
• Organized with strong attention to detail
• Reliable and able to work independently
• A team player who is willing to learn
• Able to take constructive feedback, apply it, and continue improving
• Previous spa, salon, membership sales, or customer service experience is a big plus
• Must be 18+ with a high school diploma or equivalent

Why You'll Like Working Here

• Hourly pay + commission opportunities
• Sales contests, incentives, and bonuses
• Flexible scheduling
• Ongoing training and coaching
• Opportunities for advancement based on performance
• Employee discounts on products, services, and gift cards
• A professional environment where we work hard, support each other, and still have fun

You don't need to know everything about the spa industry on day one — we can teach you that. We're looking for someone who brings a great attitude, strong work ethic, willingness to learn, and the ability to connect with people.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.