Spa Sales and Guest Service Associate

Hand & Stone Franchise Corp; Gloucester Township (NJ); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Commission on memberships

Commission on gift cards

Rigorous sales training

Job summary

Hand & Stone Massage and Facial Spa in Turnersville, NJ is seeking a friendly Sales Associate who greets guests, answers phones, books appointments, and helps clients find memberships that fit their lives. It’s a front-desk role at heart, with a focus on turning great service into memberships.

No spa experience is required. If you’ve worked in customer service, retail, or hospitality, you have the foundation—we’ll train you on the rest and help you grow a wellness career with incentives and

Qualifications

• No spa experience needed; if you've worked in customer service, retail, or hospitality, you've got the foundation.
• We'll train you on the rest.
• You will greet guests, answer phones, book appointments, explain our services, and help people find the right membership.

Responsibilities

• Welcome guests and make them feel taken care of
• Answer phones, schedule and confirm appointments
• Learn our menu and recommend the right service for each client
• Talk to clients about memberships and hit monthly goals
• Share current promotions and keep the front desk clean and stocked
• Handle filing and other day-to-day tasks

Skills

Customer service

Retail experience

Hospitality

Communication

Greet guests

Sales skills

Job description

Sales Associate — Hand & Stone Massage and Facial Spa

Turnersville, NJ

As a Sales Associate, you're the first face our clients see and the reason they come back. You greet guests, answer phones, book appointments, explain our services, and help people find the membership that fits their life. It's a front-desk role at heart, but really it's about taking care of people — and turning great service into memberships.

No spa experience needed — if you've worked in customer service, retail, or hospitality, you've got the foundation. We'll train you on the rest.

What you'll do

• Welcome guests and make them feel taken care of
• Answer phones, schedule and confirm appointments
• Learn our menu and recommend the right service for each client
• Talk to clients about memberships and hit monthly goals (every sale boosts your pay)
• Share current promotions and keep the front desk clean and stocked
• Handle filing and other day-to-day tasks

Pay and benefits

• $17/hour to start, with raises as you grow
• $10–$35 commission per membership sold
• An extra $2/hour for each membership sold when you sell 12 memberships in two weeks
• Separate commission on gift card sales
• 401(k) with company match and health insurance
• Rigorous sales training to set you up to win

Apply today

If you love making people's day and want to grow a career in wellness, come join the team at Hand & Stone Turnersville.

Esperance Beauty is an equal opportunity employer.