Spa Sales and Guest Service Associate

At Hand and Stone, Opportunity Knocks.; Bedminster Township (NJ); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Vision insurance

Dental insurance

Employee discounts

Bonus based on performance

Training & development

Job summary

Hand & Stone Massage and Facial Spa in Bedminster, NJ is seeking a friendly Sales Associate to greet guests, answer phones, book appointments, explain our services, and help clients choose the right membership.

No spa experience is required; if you have worked in customer service, retail, or hospitality you already have the foundation. The role offers $17/hour to start, commissions on memberships, and benefits including 401(k) with match and health insurance.

Qualifications

• No spa experience required.
• Experience in customer service, retail, or hospitality is a plus.

Responsibilities

• Welcome guests and make them feel taken care of
• Answer phones, schedule and confirm appointments
• Learn our menu and recommend the right service for each client
• Talk to clients about memberships and hit monthly goals
• Share current promotions and keep the front desk clean and stocked
• Handle filing and other day-to-day tasks

Skills

Customer service

Sales

Front desk

Phone etiquette

Job description

Sales Associate — Hand & Stone Massage and Facial Spa

Bedminster, NJ

As a Sales Associate, you're the first face our clients see and the reason they come back. You greet guests, answer phones, book appointments, explain our services, and help people find the membership that fits their life. It's a front-desk role at heart, but really it's about taking care of people — and turning great service into memberships.

No spa experience needed — if you've worked in customer service, retail, or hospitality, you've got the foundation. We'll train you on the rest.

What you'll do

• Welcome guests and make them feel taken care of
• Answer phones, schedule and confirm appointments
• Learn our menu and recommend the right service for each client
• Talk to clients about memberships and hit monthly goals (every sale boosts your pay)
• Share current promotions and keep the front desk clean and stocked
• Handle filing and other day-to-day tasks

Pay and benefits

• $17/hour to start, with raises as you grow
• $10–$35 commission per membership sold
• An extra $2/hour for each membership sold when you sell 12 memberships in two weeks
• Separate commission on gift card sales
• 401(k) with company match and health insurance
• Rigorous sales training to set you up to win

Benefits

• Health insurance
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts

Esperance Beauty is an equal opportunity employer.