Spa Sales and Guest Service Associate

Hand & Stone Franchise Corp; Bedminster Township (NJ); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Health insurance

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Hand & Stone Massage and Facial Spa in Bedminster, NJ is seeking a Sales Associate. You greet guests, answer phones, book appointments, explain services, and help clients choose memberships. No spa experience is required if you have customer service, retail, or hospitality background. Training will be provided.

This front-desk role focuses on creating a great guest experience and driving membership sales, with ongoing promotions and a supportive team environment.

Qualifications

• Customer service background required; spa experience not necessary.

Responsibilities

• Welcome guests and make them feel welcome.
• Answer phones, schedule and confirm appointments.
• Learn the service menu and recommend the right service for each client.
• Talk to clients about memberships and hit monthly sales goals.
• Promote current offers and keep the front desk tidy and stocked.
• Handle filing and day-to-day admin tasks.

Skills

Customer service

Retail

Hospitality

Job description

Sales Associate — Hand & Stone Massage and Facial Spa

Bedminster, NJ

As a Sales Associate, you're the first face our clients see and the reason they come back. You greet guests, answer phones, book appointments, explain our services, and help people find the membership that fits their life. It's a front-desk role at heart, but really it's about taking care of people — and turning great service into memberships.

No spa experience needed — if you've worked in customer service, retail, or hospitality, you've got the foundation. We'll train you on the rest.

What you'll do

• Welcome guests and make them feel taken care of
• Answer phones, schedule and confirm appointments
• Learn our menu and recommend the right service for each client
• Talk to clients about memberships and hit monthly goals (every sale boosts your pay)
• Share current promotions and keep the front desk clean and stocked
• Handle filing and other day-to-day tasks

Pay and benefits

• $17/hour to start, with raises as you grow
• $10–$35 commission per membership sold
• An extra $2/hour for each membership sold when you sell 12 memberships in two weeks
• Separate commission on gift card sales
• 401(k) with company match and health insurance
• Rigorous sales training to set you up to win

Benefits

• Health insurance
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts

Esperance Beauty is an equal opportunity employer.