Spa Sales and Guest Service Associate

Hand & Stone Massage and Facial Spa; Gloucester Township (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

$17/hour to start, with raises as you‑

$10–$35 commission per membership sold

An extra $2/hour for each membership,

Separate commission on gift card sales

401(k) with company match and health保险

Rigorous sales training to set you up

Job summary

Hand & Stone Massage and Facial Spa in Turnersville, NJ is seeking a Sales Associate who will be the first face our clients see, greeting guests, answering phones, booking appointments and explaining our services. The role centers on taking care of people and converting great service into memberships.

No spa experience is required; if you have worked in customer service, retail, or hospitality, youve got the foundation, and we will train you on the rest.

Qualifications

• Customer service background and foundation in front-desk or guest-facing roles.
• Comfort with retail or hospitality experience helps though not required.

Responsibilities

• Welcome guests and make them feel taken care of
• Answer phones, schedule and confirm appointments
• Learn our menu and recommend the right service for each client
• Talk to clients about memberships and hit monthly goals
• Share current promotions and keep the front desk clean and stocked
• Handle filing and other day-to-day tasks

Skills

Customer service

Retail

Hospitality

Job description

Sales Associate — Hand & Stone Massage and Facial Spa Turnersville, NJ

As a Sales Associate, you're the first face our clients see and the reason they come back. You greet guests, answer phones, book appointments, explain our services, and help people find the membership that fits their life. It's a front-desk role at heart, but really it's about taking care of people — and turning great service into memberships.

No spa experience needed — if you've worked in customer service, retail, or hospitality, you've got the foundation. We'll train you on the rest.

What you'll do

• Welcome guests and make them feel taken care of
• Answer phones, schedule and confirm appointments
• Learn our menu and recommend the right service for each client
• Talk to clients about memberships and hit monthly goals (every sale boosts your pay)
• Share current promotions and keep the front desk clean and stocked
• Handle filing and other day-to-day tasks

Pay and benefits

• $17/hour to start, with raises as you grow
• $10–$35 commission per membership sold
• An extra $2/hour for each membership sold when you sell 12 memberships in two weeks
• Separate commission on gift card sales
• 401(k) with company match and health insurance
• Rigorous sales training to set you up to win

Esperance Beauty is an equal opportunity employer.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.