Spa Sales and Guest Service Associate

Hand and Stone Massage and Facial Spa, Inc.; DeLand (FL); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

KinderCare Childcare Discounts

Paid time off

Training & development

Employee discounts

Competitive salary

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is seeking a Spa Associate for afternoon-evening shifts in DeLand, FL. You will connect with clients, schedule appointments, and promote services to meet membership sales goals while upholding cleanliness standards.

This role emphasizes outstanding customer service, teamwork, and the ability to guide members through promotions and service options in a welcoming environment.

Qualifications

• Provide excellent customer service to members and guests.
• Meet membership sales goals.
• Effectively communicate sales, promotions, and service options with clients.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.
• Work 3pm to 9:30pm shifts.

Skills

Customer service

Sales skills

Communication

Phone handling

Scheduling

Job description

Benefits:

• KinderCare Childcare Discounts
• Paid time off
• Training & development
• Employee discounts
• Competitive salary
• Flexible schedule

Welcome, Empower, Connect!

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone Apart:

• Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
• Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.

Our Spa Associates:

• Meet membership sales goals
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned
• Work 3pm to 9:30pm shifts
• Discounted/free services and PTO (paid time off) available if you work qualifying hours/schedules.

SA280