Spa Sales and Guest Service Associate

Hand & Stone Franchise Corp; Sugar Land (TX); Sur place; USD 19 000 - 30 000; Plein temps

Avantages offerts par ce poste

Free uniforms

Advancement opportunities

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Résumé du poste

Hand & Stone Massage and Facial Spas in Sugar Land, TX is seeking friendly Spa Associates to deliver 5-star guest experiences. You will meet membership sales goals, know the service menu, and provide stellar customer service while connecting with clients and staff.

We offer flexible schedules, a path for growth, and opportunities to participate in live sales training. Join a leading wellness brand with a culture of support and advancement.

Qualifications

• Strong interpersonal and customer service skills.
• Ability to meet sales goals while delivering excellent service.
• Clear, friendly communication with clients and team.
• Proficient in scheduling appointments and managing scheduling needs.

Responsabilités

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Connaissances

Customer service

Sales

Communication

Scheduling appointments

Phone etiquette

Description du poste

Benefits:

• Free uniforms
• Opportunity for advancement
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks

Welcome, Empower, Connect!

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone Apart:

• Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
• Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
• Family Focused- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience. Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. **LifeMart program benefits available in spas who partner with ADP)

Our Spa Associates:

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned