Spa Sales and Guest Service Associate

Hand & Stone Massage and Facial Spa; DeLand (FL); Presencial; USD 19.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

KinderCare Childcare Discounts

Paid time off

Training & development

Employee discounts

Competitive salary

Flexible schedule

Descripción de la vacante

Hand & Stone Massage and Facial Spa is hiring Spa Associates to welcome clients and deliver 5-star experiences. You will drive membership sales, know our service menu, and provide outstanding customer service, building lasting connections with members and guests.

The role includes handling phone calls, scheduling appointments, and maintaining spa cleanliness. This position offers a weekday-evening shift from 3pm to 9:30pm with opportunities for growth and employee discounts.

Formación

• Provide excellent customer service to members and guests, while building lasting connections.

Responsabilidades

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.
• Work 3pm to 9:30pm shifts.

Conocimientos

Customer service

Communication

Sales

Phone skills

Descripción del empleo

Welcome, Empower, Connect!

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

Benefits

• KinderCare Childcare Discounts
• Paid time off
• Training & development
• Employee discounts
• Competitive salary
• Flexible schedule

Welcome, Empower, Connect!

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone Apart

• Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
• Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.

Our Spa Associates

• Meet membership sales goals
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned
• Work 3pm to 9:30pm shifts
• Discounted/free services and PTO (paid time off) available if you work qualifying hours/schedules.

SA280