Spa Sales and Customer Service Associate

Hand & Stone Massage and Facial Spa; Bedford (NH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Base pay

Membership commissions

Performance bonuses

Flexible scheduling

Employee discounts

Referral bonuses

Contests & rewards

Team environment

Growth opportunities

Job summary

Hand & Stone Massage and Facial Spa Bedford, NH is seeking a motivated Spa Sales Associate to help create an outstanding experience for every guest who walks through our doors. This role is perfect for someone who enjoys building relationships, helping people prioritize wellness, and earning additional income through membership sales and guest engagement.

As a Spa Associate you’ll welcome guests, answer calls, educate on services, and promote memberships while maintaining accurate client records

Qualifications

• Customer service or sales experience preferred.
• Strong communication and relationship-building skills.
• Available to work evenings, weekends, or peak hours as needed.

Responsibilities

• Welcome guests and create a warm, professional first impression.
• Answer phones and assist with scheduling appointments
• Educate guests on the benefits of massage and facial services
• Recommend memberships, upgrades, gift cards, and wellness services
• Build strong relationships with members and encourage retention
• Maintain accurate client records and appointment schedules
• Help keep the spa clean, organized, and welcoming
• Support the team in delivering an exceptional guest experience

Skills

Customer service

Sales experience

Communication skills

Relationship building

Multitasking

Professional appearance

Job description

• Employee rewards program/employee referral bonus
• Free uniforms
• Opportunity for advancement
• Bonus based on performance

Benefits:

• Contests
• Employee rewards program/employee referral bonus
• KinderCare Childcare Discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule

Spa and Membership Sales Associate

$15-$16/Hour + Membership Sales Commissions + Bonuses

Join a team where great customer service and sales skills are rewarded.

Hand & Stone Massage and Facial Spa Bedford, NH is seeking a motivated, energetic Spa Sales Associate to help create an outstanding experience for every guest who walks through our doors. This role is perfect for someone who enjoys building relationships, helping people prioritize wellness, and earning additional income through membership sales and guest engagement.

As a Spa Associate You’ll

• Welcome guests and create a warm, professional first impression
• Answer phones and assist with scheduling appointments
• Educate guests on the benefits of massage and facial services
• Recommend memberships, upgrades, gift cards, and wellness services
• Build strong relationships with members and encourage retention
• Maintain accurate client records and appointment schedules
• Help keep the spa clean, organized, and welcoming
• Support the team in delivering an exceptional guest experience

What We Offer

• $15-$16 per hour base pay
• Membership sales commissions
• Performance bonuses and sales incentives
• Flexible scheduling
• Employee discounts on spa services and products
• Employee referral bonuses
• Ongoing contests and rewards programs
• Positive, team-oriented work environment
• Growth opportunities within a nationally recognized spa brand

What We're Looking For

• Customer service and/or sales experience preferred
• Comfortable recommending memberships and wellness services
• Strong communication and relationship-building skills
• Ability to multitask in a fast-paced environment
• Positive attitude and professional appearance
• Reliable, team-oriented, and goal-driven
• Available to work evenings, weekends, or peak business hours as needed