Spa Sales and Customer Service Associate

Hand & Stone Massage and Facial Spa; Portsmouth (NH); Hybrid; USD 21,000 - 22,000; Full time

Benefits offered by this job

Contests

Referral bonus

Childcare discounts

Free uniforms

Advancement opportunities

Training & development

Performance bonus

Company events

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa in Portsmouth, NH is hiring a Guest Experience & Membership Sales Associate to represent the brand and grow our membership community. The role focuses on greeting guests, guiding them to services, and promoting memberships with a friendly, professional approach.

Earn $15-$16 per hour plus membership commissions and performance bonuses. Flexible full-time or part-time schedules are available, with benefits like discounts, advancement opportunities, and a

Qualifications

• Experience in customer service or retail environments preferred.
• Ability to promote memberships and upsell services.
• Strong communication and interpersonal skills required.

Responsibilities

• Greet guests and create a positive first impression.
• Schedule appointments and manage the spa calendar.
• Answer calls and assist clients with questions.
• Introduce guests to membership options and spa services.
• Promote gift cards, upgrades, and wellness programs.
• Support member retention through excellent service.

Skills

Customer service

Sales

Communication

Multitasking

Reliability

Job description

• Employee rewards program/employee referral bonus
• Free uniforms
• Opportunity for advancement
• Bonus based on performance

Guest Experience & Membership Sales Associate

Earn $15-$16/Hour + Membership Commissions + Bonuses Do you enjoy talking with people, building relationships, and helping customers find services they'll love? Hand & Stone Massage and Facial Spa Portsmouth, NH is looking for a Guest Experience & Membership Sales Associate to be the face of our spa and play a key role in growing our membership community.

Benefits:

• Contests
• Employee rewards program/employee referral bonus
• KinderCare Childcare Discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule

Guest Experience & Membership Sales Associate

Earn $15-$16/Hour + Membership Commissions + Bonuses Do you enjoy talking with people, building relationships, and helping customers find services they'll love? Hand & Stone Massage and Facial Spa Portsmouth, NH is looking for a Guest Experience & Membership Sales Associate to be the face of our spa and play a key role in growing our membership community.

This is more than a front desk position. Successful Spa Associates connect with guests, recommend wellness services, and help clients make self-care a regular part of their routine.

Why You'll Love This Role

• Competitive hourly pay: $15-$16/hour
• Membership sales commissions
• Monthly bonus opportunities
• Flexible full-time and part-time schedules
• Employee discounts on spa services and products
• Referral bonus program
• Fun team contests and incentives
• Professional, positive work environment
• Advancement opportunities within a growing company

What You'll Be Doing:

• Greeting guests and creating an exceptional first impression
• Scheduling appointments and managing the spa calendar
• Answering incoming calls and assisting clients with questions
• Introducing guests to membership options and spa services
• Promoting gift cards, upgrades, and wellness programs
• Supporting member retention through outstanding customer service
• Maintaining a clean, organized front desk environment
• Assisting with daily spa operations as needed

What Makes You a Great Fit?

• Retail, hospitality, fitness, membership, or sales experience preferred
• Comfortable discussing memberships and asking for the sale
• Strong communication and customer service skills
• Friendly, outgoing, and confident personality
• Ability to multitask in a fast-paced environment
• Dependable, professional, and team-oriented

SA256

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.