Spa Retreat Attendant - Create Clean, Calming Guest Experiences

Massage Heights Indianapolis; Atlanta (GA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Wellness resources

Employee discounts

Job summary

Massage Heights is seeking a Retreat Attendant to maintain clean, safe, and welcoming treatment areas and public spaces. You will manage linens, restock supplies, and support therapists with room turnovers while adhering to sanitation standards.

The role emphasizes dependability, attention to detail, and proactive problem-solving to ensure a smooth guest experience throughout the shift.

Qualifications

• Previous housekeeping, hospitality, spa, salon, healthcare, or customer-service experience is preferred.
• Strong attention to detail and ability to recognize cleaning, stocking, and maintenance needs.
• Dependable, punctual, organized, and able to work independently.

Responsibilities

• Ensure the Retreat is clean, stocked, and fully prepared before guests arrive.
• Clean, disinfect, reset, and restock treatment rooms according to sanitation standards.
• Assist therapists with timely room turnovers when needed.
• Maintain treatment rooms, restrooms, hallways, the lobby, breakroom, laundry room, and other shared spaces.
• Wash, dry, fold, organize, transport, and properly store linens.
• Maintain enough clean linens and treatment-room supplies to support daily appointments.
• Prepare and maintain hot towels, stones, warmers, guest amenities, and other designated equipment.
• Check restrooms, trash receptacles, floors, and guest-facing areas regularly throughout the shift.
• Vacuum, sweep, mop, remove trash, and complete assigned deep-cleaning duties.
• Monitor inventory and immediately report low supplies, damage, maintenance concerns, safety hazards, or sanitation issues.
• Keep laundry, storage, and back-of-house areas clean and organized.
• Complete all assigned opening, closing, daily, weekly, and monthly checklists.
• Participate in required walkthroughs and obtain leadership verification when needed.
• Leave the Retreat fully cleaned, stocked, organized, and prepared for the next business day.
• Complete additional duties assigned by the Retreat Director, Lead Therapists, or designated Shift Lead.

Skills

Attention to detail

Dependable

Punctual

Organized

Communication skills

Guest-focused attitude

Multitasking

Willingness to follow procedures

Job description

Massage Heights is seeking a Retreat Attendant to maintain clean, safe, and welcoming treatment areas and public spaces. You will manage linens, restock supplies, and support therapists with room turnovers while adhering to sanitation standards.

The role emphasizes dependability, attention to detail, and proactive problem-solving to ensure a smooth guest experience throughout the shift.