Spa Reservations & Guest Experience Specialist

Lodging Dynamics; Sedona (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Lodging Dynamics in Sedona, Arizona, seeks a Spa Concierge to manage client appointments and ensure exceptional service in a fast-paced spa environment. This role includes greeting guests, managing schedules, and handling guest inquiries. Candidates should have a high school diploma and at least one year of relevant experience. Strong communication and organizational skills are critical. Join us for a rewarding opportunity in a dynamic spa setting.

Qualifications

• A minimum one (1) year of experience in a related field required.
• Proficient in understanding and following directions in English.

Responsibilities

• Greets guests warmly and professionally.
• Manages client schedules and ensures timely appointment reminders.
• Promotes Spa services and retail products.

Skills

Excellent communication skills

Strong organizational abilities

Time management

Emotional intelligence

Analytical and problem-solving skills

Sales techniques

Education

High school diploma or equivalent

Tools

Google Docs/Microsoft Word

Google Sheets/Microsoft Excel

Job description

Lodging Dynamics in Sedona, Arizona, seeks a Spa Concierge to manage client appointments and ensure exceptional service in a fast-paced spa environment. This role includes greeting guests, managing schedules, and handling guest inquiries. Candidates should have a high school diploma and at least one year of relevant experience. Strong communication and organizational skills are critical. Join us for a rewarding opportunity in a dynamic spa setting.