Spa Receptionist(Part-Time)

Treasure Island Hotel Casino; Las Vegas, Northern (NV, KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Treasure Island Hotel Casino in Las Vegas, NV seeks a friendly spa receptionist to help guests with bookings, deliver excellent service, answer the phone system, and route inquiries to the right departments. You will manage cash for services and retail, supervise daily tills, and distribute tips to technicians at day’s end.

The ideal candidate has 2–5 years of customer service experience, at least 1 year in spa reception, a flexible schedule, strong communication skills, and English proficiency.

Qualifications

• Two to five years of customer service experience preferred.
• At least one year of spa receptionist experience preferred.
• Must maintain a flexible schedule.
• Excellent communication skills necessary.
• Communicate in English both verbally and written.
• Basic knowledge of spa software preferred.
• Ability to multi-task and handle a fast-paced work environment.

Responsibilities

• Assist guests with booking appointments.
• Provide exceptional customer service and assist guests with questions.
• Ensure professional and courteous behavior to all guests and employees.
• Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments.
• Handle cash transactions by taking payments for services and for retail transactions.
• Manage cash till daily and distribute room charge tips to technicians at the end of the day/night.
• Conduct and handle retail sales.
• Perform other job related duties.

Skills

Customer service

Spa receptionist

Communication

English proficiency

Multi-tasking

Tools

Spa software

Job description

• Assist guests with booking appointments.
• Provide exceptional customer service and assist guests with questions.
• Ensure professional and courteous behavior to all guests and employees.
• Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments.
• Handle cash transactions by taking payments for services and for retail transactions.
• Manage cash till daily and distribute room charge tips to technicians at the end of the day/night.
• Conduct and handle retail sales.
• Perform other job related duties.

Qualifications:

• Two to five years customer service experience preferred.
• At least one year of spa receptionist experience preferred.
• Must maintain a flexible schedule.
• Excellent communication skills necessary.
• Communicate in English both verbally and written.
• Basic knowledge of spa software preferred.
• Ability to multi-task and handle a fast-paced work environment.

Equal Opportunity Employer
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