Receptionist

European Luxury Day Spa; City of White Plains (NY); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

European Luxury Day Spa is seeking a Part Time Receptionist to join our team. The ideal candidate will have front desk experience and be proficient with a booking system, with a warm, friendly, team-oriented attitude.

This role requires multitasking, answering phones, and checking in/out guests, with fluent English and excellent spelling. Weekend availability is required (Thursday, Friday, Sunday).

Qualifications

• Front desk experience and familiarity with a booking system.
• Fluent English with excellent spelling.
• Weekend availability and ability to multitask in luxury setting.

Responsibilities

• Be on time for shift with regular attendance.
• Open and close the spa per SOP.
• Book, change, and cancel spa appointments.
• Greet guests and provide treatment descriptions and hours.
• Maintain a clean waiting and reception area.

Skills

Front desk experience

Customer service

Multitasking

Communication skills

Team player

English proficiency

Tools

Booking system

Computer skills

Job description

Part Time Receptionist at European Luxury Day Spa

Job Description

European Luxury Day Spa is looking for a Part Time Receptionist to join our team.

Must have experience at front desk and with any booking system. As our front desk receptionist you must be warm, friendly, and a team player. This position requires multitasking, answering phones, and checking in and out guests. Fluent English and excellent spelling skills are required.

Days that are required are: Thursday, Friday, and Sunday.

Requirements

• Must be detail-oriented and have the ability to multi-task.
• Ability to be efficient and productive in a luxury, fast-paced environment.
• Must have enthusiasm and possess excellent customer service skills.
• Must possess basic math skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication, listening, and computer skills.
• Must be a team player.
• Must have weekend availability.

Duties and Responsibilities

• Be on time for shift and maintain a consistent, regular attendance record.
• Properly open and close the spa each day according to Standard Operating Procedures.
• Accurately book, change, and cancel spa appointments.
• Acknowledge and greet everyone who enters and leaves the spa.
• Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation.
• Make sure that the waiting and reception area is always clean.