Spa Receptionist, Kohler Waters Spa

Kohler Hospitality; Ashwaubenon (WI); On-site; USD 10,000 - 60,000; Part time

Job summary

Kohler Hospitality is looking for a dedicated Spa Receptionist for its Kohler Waters Spa in Green Bay, WI. The role focuses on providing exceptional guest experiences by managing arrivals and departures, responding to requests, and maintaining a welcoming atmosphere. Ideal candidates will have strong communication skills, a polished appearance, and prior hospitality experience to thrive in a luxury environment.

Benefits

Competitive salary

Health, vision, dental insurance

401(k) with company matching

Ongoing personal development opportunities

Qualifications

• Must be 18 years old or older.
• Prior hospitality service experience preferred.
• Ability to stand for 5+ hours.
• Strong task performance in a fast-paced environment.

Responsibilities

• Provide outstanding service and maintain cleanliness at a luxury level.
• Process transactions and bookings with precision.
• Handle guest feedback and enforce spa policies.
• Manage retail sales and enhance guest treatment experiences.

Skills

Strong communication

Detail orientation

Multitasking

Customer service

Tools

ResortSuite software

Job description

Join to apply for the Spa Receptionist, Kohler Waters Spa role at Kohler Hospitality

Continue with Google Continue with Google

3 days ago Be among the first 25 applicants

Join to apply for the Spa Receptionist, Kohler Waters Spa role at Kohler Hospitality

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Opportunity

The Spa Receptionist is an integral part of the Spa team whose main objective is to ensure our guests have a smooth and welcoming arrival, departure and overall relaxing experience while visiting our spa. This individual responds to a wide variety of guest requests to create special moments and memorable experiences through passionate, attentive service. Ideal candidates are driven individuals who believe in providing outstanding guest experiences and coming to work energized and ready to carry that spirit throughout the day. With the rest of the guest service team, they work hard to encourage, challenge, and support one another to be their best. This position requires an extremely polished appearance, professional etiquette and a warm and friendly personality.

Work Mode: Onsite

Location: Green Bay, WI

Opportunity

The Spa Receptionist is an integral part of the Spa team whose main objective is to ensure our guests have a smooth and welcoming arrival, departure and overall relaxing experience while visiting our spa. This individual responds to a wide variety of guest requests to create special moments and memorable experiences through passionate, attentive service. Ideal candidates are driven individuals who believe in providing outstanding guest experiences and coming to work energized and ready to carry that spirit throughout the day. With the rest of the guest service team, they work hard to encourage, challenge, and support one another to be their best. This position requires an extremely polished appearance, professional etiquette and a warm and friendly personality.

As a Spa Receptionist you will:

• Consistently provide outstanding service and maintain cleanliness standards at a luxury level.
• Proficiently use ResortSuite software systems to correctly process transactions, complete orders and accurately book/edit spa treatments.
• Ensure accuracy of all reservations with a knowledge of spa treatments, spa policies, spa amenities and overall hotel options and ability to communicate with our guest.
• Support all spa retail sales and communicate with technicians to allow our guests to experience our premium products and enhance their treatments.
• Provide a seamless and accurate check out paying special attention to attaching commissions, applying discounts and package billing.
• Receive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise.
• Enforce spa policies (service requirements, age restrictions, guest behavior, etc.) with supervision/support to maintain a relaxing spa atmosphere.
• Support the cleanliness and maintenance of the Kohler Waters Spa guest amenities, facility and equipment.
  
  
  

This is a part time year round position, working weekdays and weekends. Shifts will vary between 7:00am and 9:00pm.

Skills/Requirements

• Must be 18 years old or older
• Prior hospitality service experience preferred
• Strong communication skills and ability to work in a fast paced environment
• Strong detail-orientation
• Ability to perform tasks requiring use of multiple computer/guest management systems
• Ability to stand for 5+ hours
  
  
  

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly pay range for this position is $15.50 + 17.50 tips/gratuity . The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com .

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail] . Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Hospitality

Referrals increase your chances of interviewing at Kohler Hospitality by 2x

Get notified about new Receptionist jobs in Ashwaubenon, WI.

Administrative Assistant - Academic Affairs

Customer Service Specialist (Receptionist)

Veterinary Receptionist - Boarding & Grooming

Office Operations Assistant - Surgery Clinic - Bariatrics

Office Operations Assistant - Family Practice

Level 2 Brand Agent Application - Wisconsin

Clinic Director, Nurse Practitioner or Physician's Assistant

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.