Spa Receptionist — Flexible Hours, Growth & Guest Care

Four Seasons; Austin (TX); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Free medical, dental and vision after

Room nights at Four Seasons hotels

Uniform dry cleaning

Parking in Downtown Austin

Discounted transport options

401k with company matching

Paid holidays

Job summary

Four Seasons Hotel Austin is seeking a Spa Receptionist to join our Spa Team. You will welcome guests, answer inquiries about treatments, and schedule services to optimize the guest experience. Being knowledgeable about our menu options and pricing is essential for delivering exceptional service.

The role requires a strong focus on customer care, effective communication, and the ability to adapt to a fast-paced environment, with open shifts including mornings, evenings, weekends, and holidays.

Qualifications

• 1-2 years customer service experience preferred
• Strong communication skills
• Ability to quickly solve problems
• Work authorization in the United States

Responsibilities

• Welcome guests and handle inquiries about treatments, products and services offered as well as pricing
• Schedule treatments to maximize use of time within the treatment schedule
• Be knowledgeable about all available menu options

Skills

Customer service

Communication skills

Problem solving

US work authorization

Job description

Four Seasons Hotel Austin is seeking a Spa Receptionist to join our Spa Team. You will welcome guests, answer inquiries about treatments, and schedule services to optimize the guest experience. Being knowledgeable about our menu options and pricing is essential for delivering exceptional service.

The role requires a strong focus on customer care, effective communication, and the ability to adapt to a fast-paced environment, with open shifts including mornings, evenings, weekends, and holidays.