Spa Receptionist

Hand & Stone Franchise Corp; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading spa franchise as a Spa Associate in Pittsburgh, where you will leverage your customer service skills to build client relationships and meet sales goals. Enjoy flexible hours, competitive compensation, and a positive work environment. We provide ongoing training and opportunities for career advancement, making it an ideal place for passionate individuals looking to thrive in the spa industry.

Benefits

401(k)

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Qualifications

• Flexible availability, including evenings and weekends.
• Experience in retail, membership sales, or spa/wellness industry preferred.

Responsibilities

• Meet membership sales goals and provide excellent customer service.
• Communicate sales, promotions, and service options effectively.
• Maintain a positive attitude and uphold spa cleanliness standards.

Skills

Customer Service

Communication

Critical Thinking

Conflict Resolution

Organization

Tools

Zenoti

Job description

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Join Our Team

Are you known as an energetic, passionate individual motivated by success? We can teach you everything about the spa industry—your excellent customer service skills are what we need! Hand & Stone Massage and Facial Spa seeks an experienced, customer-oriented individual for our Spa Associate team at our Pittsburgh-East Liberty location. You will build and maintain client relationships by providing exceptional service and supporting team success.

We understand busy schedules and offer shifts to fit your lifestyle, supporting a friendly and stable work environment. Whether you're seeking full-time or part-time work, we are flexible to accommodate your needs.

Responsibilities

• Meet membership sales goals
• Gain detailed knowledge of our services—training provided!
• Provide excellent customer service, building lasting relationships
• Work flexible hours
• Communicate sales, promotions, and service options effectively
• Maintain a positive and energetic attitude
• Answer phones, schedule appointments, and handle documents
• Uphold spa cleanliness standards and perform other duties as assigned

What’s in it for you?

• Competitive Compensation: Hourly wage plus commissions
• Contests: Showcase your sales skills
• Career Advancement: Potential for rapid growth into management roles
• Ongoing Training: Continuous learning opportunities
• Flexible Hours: Designed to suit your lifestyle
• Positive Work Environment: Fun and engaging workplace
• Employee Discounts: On products, services, and gift cards

Qualifications

• Flexible availability, including evenings and weekends
• Experience in retail, membership sales, or spa/wellness industry preferred
• Strong critical thinking and conflict resolution skills
• Excellent communication skills
• Highly organized with attention to detail
• Team player capable of working independently
• Experience with Zenoti software is a plus

Additional Details

Job Type: Full-time / Part-time

• Additional Compensation: Commission, bonuses, store discounts, PTO, health benefits