Spa Operations & Wellness Team Lead

Massage Envy; Lenexa (KS); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Competitive base pay

Health insurance

401(k) matching

Paid time off

Referral bonus program

Employee Assistance Program

Flexible schedule

Training

Free massage or service monthly

Product discounts

Job summary

Massage Envy Lenexa/Shawnee franchise is seeking strong leaders to mentor a caring team and drive membership growth in a wellness-focused spa environment.

Join us to manage operations, promote retail, and uphold a safe, therapeutic setting while delivering excellent guest experiences. Competitive base pay + tips/bonuses, plus comprehensive benefits for full-time staff and growth opportunities through coaching and training.

Qualifications

• Must have management and/or sales experience in a personal service environment.
• Ability to lead, coach and support a team.
• Comfortable conducting tough conversations professionally.
• Fosters a workplace culture where employees feel valued and connected to the mission.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory and ensuring legal compliance.
• Set goals, prioritize work and analyze business performance for growth.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Empower team members through training, coaching and performance reviews.
• Develop positive relationships with employees, members and guests.

Skills

Management experience

Sales experience

Leadership

Communication

Job description

Massage Envy Lenexa/Shawnee franchise is seeking strong leaders to mentor a caring team and drive membership growth in a wellness-focused spa environment.

Join us to manage operations, promote retail, and uphold a safe, therapeutic setting while delivering excellent guest experiences. Competitive base pay + tips/bonuses, plus comprehensive benefits for full-time staff and growth opportunities through coaching and training.