Spa Operations Lead

Ojo Spa Resorts; Santa Fe (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Ojo Spa Resorts is seeking an Assistant Spa Manager to support the smooth operation of the spa, attendants, and front desk activities. You will assist in day-to-day management, staff training, scheduling, and ensuring superior service aligned with our core values.

The role requires 45-50 hours per week and close collaboration with Supervisors and Department staff to meet departmental goals and maintain high-quality spa experiences.

Qualifications

• Minimum of three (3) years of spa or hospitality management experience.
• CPR/AED certification required (or willing to obtain upon hire).
• High school diploma (or equivalent); associates degree a plus.
• Computer and technology proficient in spa information systems, MS Outlook, Excel, and Word.
• Reliability and punctuality are critical.
• Ability to work under pressure with a high level of patience.

Responsibilities

• Assist in the functionality and operations of the Spa under the direction and in the absence of the Spa Manager.
• Communicate effectively with staff and management regarding daily operations and issues.
• Assist the Spa Manager with spa activities, special projects, oversight of Supervisors and Attendants, and related duties.
• Assist in hiring, training, and supervising spa staff, including orientation, training and scheduling using Paylocity, performance reviews and PIFs.

Skills

CPR/AED

Tech proficiency

Reliability & punctuality

Stamina & endurance

Communication skills

Multi-tasking under pressure

Education

High school diploma

Associates degree

Tools

Spa information system

MS Outlook

Excel

Word

Job description

Ojo Spa Resorts is seeking an Assistant Spa Manager to support the smooth operation of the spa, attendants, and front desk activities. You will assist in day-to-day management, staff training, scheduling, and ensuring superior service aligned with our core values.

The role requires 45-50 hours per week and close collaboration with Supervisors and Department staff to meet departmental goals and maintain high-quality spa experiences.