Spa Operations Lead

Massage Envy; Las Vegas (NV); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive base pay of $16.00-18.00/​

Tips, bonuses, and commissions

Sign on BONUS for full-time employees

Employer-paid healthcare including/for

Matching 401(k) for full-time

Paid time off for full-time employees

Employee referral bonus program

Employee Assistance Program

A flexible schedule for a better work"

In-depth product and service training

A free massage, skincare or stretch

Discounts on products

Job summary

Massage Envy Centennial Hills is seeking a dynamic manager to lead a team of care professionals and grow membership and retail sales. You will coach staff, ensure a safe, therapeutic environment, and uphold company standards.

This role offers both full-time and part-time schedules, with comprehensive benefits for full-time employees and ongoing training to advance in wellness leadership.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Massage industry experience is a PLUS but not required.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Management experience

Sales experience

Leadership

Coaching

Job description

Massage Envy Centennial Hills is seeking a dynamic manager to lead a team of care professionals and grow membership and retail sales. You will coach staff, ensure a safe, therapeutic environment, and uphold company standards.

This role offers both full-time and part-time schedules, with comprehensive benefits for full-time employees and ongoing training to advance in wellness leadership.