Spa Clinic Manager: Lead Wellness Team & Growth

Massage Envy; Glen Ellyn (IL); On-site; USD 53,000 - 54,000; Full time

Benefits offered by this job

Sign-on bonus

Employer-paid healthcare (full-time)

401(k) matching

Paid time off

Referral bonus program

Employee Assistance Program

Flexible schedule

Training and development

Free massage or skincare service each月

Product discounts

Job summary

Massage Envy Glen Ellyn is seeking a dynamic leader to oversee daily operations, drive membership growth, and guide a compassionate team of professionals. You will coach staff, manage deposits, and ensure a safe, therapeutic environment while delivering an exceptional guest experience.

The role emphasizes coaching, performance reviews, and building a positive workplace culture where team members feel valued and connected to the mission. Full-time and part-time options are available.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Are natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Skills

Management experience

Sales experience

Leadership

Customer service

Communication

Job description

Massage Envy Glen Ellyn is seeking a dynamic leader to oversee daily operations, drive membership growth, and guide a compassionate team of professionals. You will coach staff, manage deposits, and ensure a safe, therapeutic environment while delivering an exceptional guest experience.

The role emphasizes coaching, performance reviews, and building a positive workplace culture where team members feel valued and connected to the mission. Full-time and part-time options are available.