Spa Operations & Guest Experience Leader

Lodging Dynamics; Sedona (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Lodging Dynamics is seeking a Spa Manager to lead the spa team and daily operations at our Sedona property. You will ensure exceptional guest experiences, maintain high standards of cleanliness and safety, and drive revenue through services and retail offerings.

Responsibilities include staff hiring/training, scheduling, inventory control, budgeting, and collaborating with marketing to attract new clients. A professional appearance and strong communication are essential.

Qualifications

• 2+ years experience in spa or related field.
• 2+ years supervisory experience in spa or related field.

Responsibilities

• Oversee daily spa operations and service delivery.
• Hires, trains, and manages spa staff.
• Schedules staff to ensure coverage and client satisfaction.
• Enforces safety, hygiene, and compliance policies.
• Manages inventory and spa budget; analyzes financial reports.
• Promotes spa services and retail to maximize sales.
• Maintains online presence and supports marketing campaigns.

Skills

Spa management

Leadership

Customer service

Budgeting

Marketing

Communication

Team management

Safety protocols

Inventory mgmt

Staff training

Education

Technical/Trade school certification

Tools

Spa software

Job description

Lodging Dynamics is seeking a Spa Manager to lead the spa team and daily operations at our Sedona property. You will ensure exceptional guest experiences, maintain high standards of cleanliness and safety, and drive revenue through services and retail offerings.

Responsibilities include staff hiring/training, scheduling, inventory control, budgeting, and collaborating with marketing to attract new clients. A professional appearance and strong communication are essential.