Lux Spa Operations Leader: Guest Experience & Team Growth

Camelback Hospitality PE LLC; Paradise Valley (AZ); On-site; USD 85,000 - 120,000; Full time

Job summary

Sanctuary Camelback Mountain in Paradise Valley, AZ, seeks a Spa Operations Manager to lead daily spa operations and deliver an elevated guest and member experience. You will supervise staff, uphold luxury standards, and coordinate with Engineering, Housekeeping, and F&B to ensure seamless service.

This role requires strong leadership, a focus on guest needs, and the ability to manage facilities, safety, and spa technology while driving guest satisfaction in a luxury resort setting.

Qualifications

• Minimum 3–5 years of leadership in spa, hospitality, or luxury guest‑service operations.
• Strong understanding of operational standards and luxury guest service.
• Ability to lead, coach, and develop high-performing teams.

Responsibilities

• Oversee daily spa operations to ensure a seamless, elevated guest and member experience.
• Provide daily leadership, coaching, direction, and support to Spa team members.
• Monitor labor and inventory controls to maintain luxury service standards.

Skills

Leadership

Guest service

Operations management

Education

High school diploma or equivalent

College degree or relevant certification

Tools

Spa scheduling software

Point-of-sale systems

Job description

Sanctuary Camelback Mountain in Paradise Valley, AZ, seeks a Spa Operations Manager to lead daily spa operations and deliver an elevated guest and member experience. You will supervise staff, uphold luxury standards, and coordinate with Engineering, Housekeeping, and F&B to ensure seamless service.

This role requires strong leadership, a focus on guest needs, and the ability to manage facilities, safety, and spa technology while driving guest satisfaction in a luxury resort setting.