Spa Membership Sales & Guest Experience Associate

Hand and Stone Massage and Facial Spa, Inc.; Menomonee Falls (WI); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Bonus based on performance

Employee discounts

Job summary

Hand & Stone Massage and Facial Spas, Inc. in Wisconsin seeks a friendly Spa Associate to greet guests, answer phones, book appointments, and provide members with exceptional service.

You will help communicate service options and promotions while upholding spa cleanliness standards. Join a team that emphasizes growth through on-the-job training, flexible shifts, and a supportive work environment, with opportunities for advancement within our national wellness brand.

Qualifications

• Strong customer service and communication skills.
• Ability to explain services and promotions to members and guests.
• Comfortable answering phones and scheduling appointments.

Responsibilities

• Answer phones, schedule appointments, and file documents.
• Provide excellent customer service to members and guests.
• Communicate sales, promotions, and service options clearly.
• Meet membership sales goals and drive service bookings.
• Maintain spa cleanliness and organization.

Skills

Customer service

Sales communication

Phone etiquette

Job description

Hand & Stone Massage and Facial Spas, Inc. in Wisconsin seeks a friendly Spa Associate to greet guests, answer phones, book appointments, and provide members with exceptional service.

You will help communicate service options and promotions while upholding spa cleanliness standards. Join a team that emphasizes growth through on-the-job training, flexible shifts, and a supportive work environment, with opportunities for advancement within our national wellness brand.