Spa Sales & Guest Experience Associate

Hand & Stone - JS Wellness LLC; Spanish Fort (AL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to host the spa and deliver 5-star experiences for every client. You will connect with clients and co-workers to ensure every visit is memorable and highlighted by excellent service.

Join a team offering opportunities for advancement, ongoing training, and a flexible schedule designed to fit busy lives while maintaining high standards of cleanliness and guest satisfaction.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Meet membership sales goals

Provide excellent customer service

Communicate sales/promotions

Uphold cleanliness standards

Answer phones and schedule

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates to host the spa and deliver 5-star experiences for every client. You will connect with clients and co-workers to ensure every visit is memorable and highlighted by excellent service.

Join a team offering opportunities for advancement, ongoing training, and a flexible schedule designed to fit busy lives while maintaining high standards of cleanliness and guest satisfaction.