Spa Sales & Guest Experience Lead - Flexible Shifts

Hand & Stone Franchise Corp; Park Ridge (IL); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

KinderCare discount

LifeMart program benefits

Résumé du poste

Hand & Stone Massage and Facial Spas is seeking Spa Associates to enhance client experiences, answer phones, schedule appointments, and uphold high cleanliness standards. You’ll drive membership sales while delivering 5-star service and creating memorable visits for guests.

The role emphasizes training, growth opportunities, and a supportive work environment in a wellness industry leader with a proven track record.

Qualifications

• Provide excellent customer service to members and guests, building lasting connections.
• Meet membership sales goals.
• Have knowledge of the menu of services.
• Communicate sales, promotions and service options clearly.

Responsabilités

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Connaissances

Customer service

Sales ability

Communication

Phone handling

Description du poste

Hand & Stone Massage and Facial Spas is seeking Spa Associates to enhance client experiences, answer phones, schedule appointments, and uphold high cleanliness standards. You’ll drive membership sales while delivering 5-star service and creating memorable visits for guests.

The role emphasizes training, growth opportunities, and a supportive work environment in a wellness industry leader with a proven track record.