Spa Membership Consultant | Weekend Availability

Day Spa, Indianapolis; United States; On-site; USD 26,000 - 38,000; Full time

Job summary

MassageLuxe is seeking a friendly, energetic front-desk focused associate to grow member sign-ups and deliver excellent customer service. You will greet guests, enroll new members, and support referral programs while maintaining records in MassageLuxe systems.

Ideal candidates have sales or customer service experience, with preference for spa/fitness industry familiarity. Weekend availability is required, and you will work closely with therapists to ensure smooth operations and a welcoming

Qualifications

• Experience in sales or customer service preferred.
• Must be available on weekends.
• Spa, salon or fitness industry experience helpful but not required.
• Strong communication and interpersonal skills.

Responsibilities

• Enrolls new members.
• Greets members and guests warmly to create a positive environment.
• Manages referral program and follows up with prospects.
• Handles telephone inquiries and follow-up calls for member care.
• Maintains accurate records in MassageLuxe systems.
• Onboards new members to ensure a great first impression.
• Collaborates with massage therapists and estheticians to fulfill processes.
• Shifts include days, nights, and weekends.

Skills

Customer service

Sales

Enrollment

Lead follow-up

Phone inquiries

Job description

MassageLuxe is seeking a friendly, energetic front-desk focused associate to grow member sign-ups and deliver excellent customer service. You will greet guests, enroll new members, and support referral programs while maintaining records in MassageLuxe systems.

Ideal candidates have sales or customer service experience, with preference for spa/fitness industry familiarity. Weekend availability is required, and you will work closely with therapists to ensure smooth operations and a welcoming