Spa Manager: Lead Team & Elevate Guest Experience

Bohemia Healing Spa; Kansas; On-site; USD 50,000 - 70,000; Full time

Job summary

Bohemia Healing Spa in Kansas is seeking an experienced Spa Manager to lead our team, oversee daily operations, and deliver an exceptional guest experience from first contact to checkout.

You will supervise therapists and front desk staff, optimize scheduling, maintain budgets, ensure health standards, and foster a positive workplace. Prior spa or hospitality management experience is preferred; strong leadership and customer service are essential.

Qualifications

• Previous management experience in a spa, salon, wellness center, or hospitality environment preferred.
• Strong leadership and team-building skills.
• Excellent communication and customer service abilities.
• Experience with scheduling software and point-of-sale systems.
• Strong organizational and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Passion for wellness, beauty, and creating exceptional guest experiences.

Responsibilities

• Lead, motivate, and support a team of therapists and front desk staff.
• Deliver exceptional guest service and promptly resolve customer concerns.
• Maintain employee files and documentation.
• Monitor appointment scheduling, client retention, and guest satisfaction.
• Manage inventory, retail products, and supply ordering within budget.
• Ensure compliance with health, safety, and sanitation standards.
• Track sales performance and implement strategies to meet revenue goals.
• Execute promotions, memberships, and seasonal offerings.
• Recruit new employees and provide training.

Skills

Leadership

Team-building

Communication skills

Customer service

Organizational skills

Problem-solving

Multitasking

Wellness passion

Tools

Scheduling software

POS systems

Job description

Bohemia Healing Spa in Kansas is seeking an experienced Spa Manager to lead our team, oversee daily operations, and deliver an exceptional guest experience from first contact to checkout.

You will supervise therapists and front desk staff, optimize scheduling, maintain budgets, ensure health standards, and foster a positive workplace. Prior spa or hospitality management experience is preferred; strong leadership and customer service are essential.